SAP SD/OTC Support Consultant (hybrid, mostly remote)
Professional experience in SAP Consulting, with a focus on SAP logistics module SD (incl. Customizing and OTC (order to cash).
Project Management experience very valuable.
Responsibilities and Tasks:
- Support-oriented SAP ERP ECC functional consultant, able to investigate complex incidents, understand business processes and operate autonomously within a highly customized SAP ECC environment with multiple integrations. The focus is not on implementing new processes or migrating to S/4HANA, but on supporting existing processes and occasionally participating in improvement projects.
- Collaboration with other IT and specialist departments as well as external partners to ensure smooth integration of SAP solutions into the existing system landscape.
- Expected activity split:
70-80% support: tickets, incidents, application management (AMS), corrective and evolutive
maintenance, 2nd level support
20-30% projects and improvements
Soft Skills:
Strong understanding of business processes as well as a structured and solution-oriented way of working.
You like to work in a team-oriented manner.
Strong communication skills in English (written and spoken). Spanish skills highly recommended. German skills valuable, but not required.
You have a high degree of initiative and want to actively shape change.
Education and Certifications:
Completed studies in (business) informatics, business administration or a comparable qualification with a focus on IT.
English: C1 equivalent, no certification needed
Working Experience:
Genuine prior experience working as a consultant in SAP ERP ECC, at least 2-3 years
Professional skills:
Mandatory skills:
- SAP SD (Sales & Distribution) — the single most important requirement of the search; covers 60-70% of managed incidents
- Desirable experience within SD: Order Management, Pricing, Outputs, Billing, integration with external systems
- Knowledge of end-to-end Order-to-Cash (OTC) processes: Sales Order → Delivery → Billing → Financial Integration
- Comfortable with SAP transactions, tables, customizing, incident analysis, process traceability, functional investigation
- Basic debugging and technical analysis
- Prior experience in SAP functional support, application management or AMS
Job Conditions:
Job location: Madrid. European Union nationality otherwise EU/Spain work permit required as a prerequisite.
Expected travel: Very limited, just a few days trip per year, only during the weekdays, to the global headquarters in Hamburg (Germany) for teaming and alignment.
Employment Type: Permanent Full Time, as internal employee.
Salary: Depending on qualification and experience.
Additional benefits:
- Friendly and informal atmosphere in a company that cares about an excellent team spirit.
- Challenging, diverse and independent work in an innovative and creative environment.
- Professional and personal training opportunities to advance your career.
- Company-internal benefits.
- Organize your own working hours including the possibility of working from home (up to 4 days per week, even more if needed).Reduced working hours during summer (July and August).
- You will work right in the heart of Madrid in a digital innovation international team.
If you are interested, apply here or send an email to [email protected] including in the subject: ‘SAP SD/OTC Consultant’ along with your English CV.